All orders ship from the United States. Standard shipping is free on every order – no minimum spend required.
Processing time
Orders are picked and packed within 1 to 2 business days after payment confirmation. Orders placed after 12:00 PM Central Time on Friday, or over the weekend, begin processing the next business day.
Delivery times
- Standard shipping (free): 3 to 7 business days after dispatch
- Remote U.S. locations: allow up to 10 business days
Delivery estimates are provided by the carrier and are not guaranteed dates. Weather, carrier delays and peak season can extend transit time.
Tracking
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Tracking information can take up to 24 hours to appear in the carrier’s system.
Coverage
We currently ship to the 50 United States and Washington, D.C. We do not ship to P.O. boxes outside the continental U.S., freight forwarders, or international addresses.
Address accuracy
Please review your shipping address at checkout. We cannot redirect a parcel once it has been dispatched. If a package is returned to us because of an incomplete or incorrect address, we will contact you to arrange reshipment; additional shipping charges may apply.
Lost or damaged parcels
If tracking shows your order as delivered but you cannot find it, check with neighbours and your local post office first. If a parcel arrives damaged, contact us within 7 days of delivery at [email protected] with photos so we can resolve it quickly.
Contact
Krevanu Inc., 7839 Lakeridge Dr, Montgomery, AL 36117 – [email protected]