How long does shipping take?
Orders are packed within 1 to 2 business days. Standard shipping is free and takes 3 to 7 business days after dispatch, or up to 10 business days for remote U.S. locations.
Do you charge for shipping?
No. Shipping is free on every order within the United States. There are no minimum order values and no handling fees.
How do I know which size to order?
Each product page lists the available sizes and the fit of the garment. Women’s apparel runs from size 4 to 14 in jeans and S to 2XL in tops and dresses; men’s apparel runs from S to 2XL. If you are between sizes, order the larger size for a relaxed fit.
Can I return an item?
Yes. Unworn items with tags attached can be returned within 30 days of delivery. See our Returns & Refunds page for the full process.
How do I track my order?
A tracking number is emailed to you as soon as your parcel is dispatched. Tracking can take up to 24 hours to activate with the carrier.
What payment methods do you accept?
We accept major credit and debit cards through our secure checkout. Your card details are handled by our payment processor and never stored on our servers.
Are your products branded?
We sell unbranded and private-label apparel only. Krevanu is an independent reseller and is not affiliated with any of the brands whose products may be referenced in our catalog.
Do you ship outside the United States?
Not at this time. We ship to the 50 United States and Washington, D.C. only.
Still need help?
Email [email protected] or visit our Contact Us page. We reply within one business day.